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Designs are created by your customers in your store using the Printlane Designer. Every customizable product that's added to the cart is available in Printlane Studio, even if the customer did not place an order yet.

You can view and change designs in Printlane Studio.

List of designs

Navigate to the list of designs using the navigation on the left hand side.

The list of designs is ordered by last updated date, so the last updated designs appear on the top of the list.

To search for a specific design, enter a Design ID or the name of a product.

Opening a design

To view what the customer created, click on the button with the Eye icon in the row of the design you would like to review. This opens the designer from within Printlane Studio, and enables you to make changes to the customers' design.

Exporting a design

When you are ready to proceed with the design in your print production workflow, you can create a print job that will generate a print production ready file.

There are 3 methods to retrieve the print production file from Printlane:

1. Export manually from Printlane Studio

In the overview of designs, click on the Download button in the row of the design. This will generate a file based on the Export settings of the template the design is based on.

If you need to change the export settings for this specific design, you can click on the button with the Cog icon in the overview of designs. This allows you to change the export settings for this specific design.


If you want to change the export settings for all future designs based on that template, you need to update the export settings in the template. Please read more in this article on how to do this.

When the Printlane Designer is integrated in your online store, it will add a unique reference to the created design in each order line item. That reference looks like this: 45.3618204e-f166-4a53-8a7f-0ce2828b17ca.

You can use that reference to directly download the design using the following link structure:

You need your Printlane Store ID which you can find on the Settings page and combine it with the design reference in the order line item. For example:

Following this link will offer a file download, just like method 1 where you click on the Download-button. You can use this method if you need a direct link to export a design without any user interaction.


To prevent unauthorized access to print production files, you need to be logged in to Printlane. The direct link will forward you to the login page if you're not authenticated.

This method allows you to use direct links in places like order detail pages or order confirmation emails, without the need to find the design in Printlane Studio and click on the Download-button.

Export using the Printlane API

The last method to export designs is by connecting your software to the Printlane API. This allows you to integrate the download of print production files into your own workflow as soon as an order is placed.

These are some examples of actions you could perform after downloading the print production file:

  • Upload to FTP
  • Save in hot folder
  • Forward the file to printing software
  • Create a packing slip document
  • ...and more.

While this method requires you to connect with Printlane from your own software, it's the most flexible as it allows you to completely automate exporting print production files, and use them in the next step of your print production workflow.

You can find more information on how to connect with the API in this article.