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Introduction to customer designs in Printlane Studio
Introduction to customer designs in Printlane Studio

Learn what customer designs are, how they are created, and how link to a specific design.

Updated this week

What is a design?

Designs are created by your customers in your store using the Printlane Designer.

Every customizable product that's added to the cart is available in the overview of designs in Printlane Studio, even if the customer did not place an order yet.

The overview of designs is ordered by last updated date, so the last updated designs appear on the top of the list.

Each design has a unique ID, which is a unique number that automatically increments when new designs are created.

You can search specific designs by entering a Design ID or the name of a template the design is based on.

Linking to a design

Giving customers access to an existing design by sharing a link can be very helpful. Here are some common situations where this is useful:

  • Avoid disputes: After completing a design, the customer might claim that the final product doesn’t match with what they had in mind. By sharing a review link, the customer can check the design without being able to do any changes.

  • Making Last-Minute Changes: If the customer changes their mind and wants to make adjustments to the design before fulfillment, you can send them an edit link. This allows them to make any last-minute changes directly themselves.

  • Correcting Errors: If there are elements in the design that are misplaced or incorrect, you can ask the customer to correct these issues by providing an edit link.

Review design link

A link to an existing design that opens in view-only mode, allowing the customer to view the design but not make any changes.

Example

https://preview.printlane.com/app.html?storeId=[yourStoreIdHere]&designReference=[designId.designToken]&language=[optionalLanguageCode]

Tip: Add this link to the order confirmation email in your webshop. This allows customers to see their design after placing an order, without the possibility to change the design.

Edit design link

An edit link to an existing design that opens in edit mode, allowing the customer to make changes to the design.

Example

https://designer.printlane.com/app.html?clb-shop=[yourStoreIdHere]&clb-id=[designId]&clb-token=[designtoken]&clb-language=[optionalLanguageCode]

Warning: This link never expires! Anyone you share it with can keep making changes to the design as long as the design itself is available.

My Designs (end-users)

The Printlane Designer has a feature called "My Designs" that lets your customers create and save multiple designs in the browser. This way, customers can easily come back and use them later, making it simple to manage their projects.

To activate the "My Designs" feature, follow these steps:

  1. Browse to the Printlane Studio.

  2. Click on Settings.

  3. Find the setting called Allow saving of designs.

  4. Check this setting to activate it.

After enabling the setting, a button with three dots will appear next to the "Add to Cart" button in the Printlane Designer.

Warning: Saved designs are stored in the customer's browser. This means that if the customer opens your template in a different browser, they won't be able to access their saved designs.

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