# Integrating Printlane in your Ecwid store

# Install Printlane on your Ecwid store**[​](https://help.printlane.com/integrations/ecwid.html#install-printlane-on-your-ecwid-store)**

1. **Install Printlane** from the [Ecwid App Store](https://www.ecwid.com/apps/featured/printlane).

2. Create a user account or login with an existing one.

3. If you’re a new user, **activate your account** by clicking the link in the account activation email.

**Didn’t receive the activation email?**

Check your spam folder or contact us through the contact form on our website.

# Enable the Designer for products**[​](https://help.printlane.com/integrations/ecwid.html#enable-designer-for-products)**

Printlane is now successfully installed on your store. To enable the designer for a product, you need the unique Template ID from Printlane. Once you have it, you can link the template to your product.

## 1. Find the Template ID​

1. Open [the templates overview in Printlane Studio](https://studio.printlane.com/templates).

2. Click the pencil icon to edit a template.

3. Copy or note down the **Template ID** field.

![The unique template ID](https://downloads.intercomcdn.com/i/o/gap6px7i/1388873021/fb5c1235c1ed1857140ad67e0dd5/ecwid-template-id.png?expires=1793392200&signature=e7362cb4cac02c17fcdc7f502e00bddb8dc935d7ae0018abf9b66198a280f132&req=dSMvHsF5noFdWPMW1HO4zZIYSiOhS%2FBCRLaop07A7g%2BTBW8xkJ3uP0rtARHn%0AK7p%2BfFIVEOapKc2WAE0%3D%0A)

## 2. Link the template to your product​

### 2.1. Add the Printlane attribute**[​](https://help.printlane.com/integrations/ecwid.html#step-2-link-the-printlane-template-to-your-product)**

1. Edit any product in your Ecwid store.

2. Go to the **Attributes** tab and enter the **Template ID** in the **Printlane attribute** field. This links the product to the corresponding template.

  ![Printlane attribute](https://downloads.intercomcdn.com/i/o/gap6px7i/1390699347/f8b1dd9f05f4d55112142a342687/ecwid-product-attributes.png?expires=1793392200&signature=e63a4f8bd512764d4096fafb13e465b7175a1c39d9a9896fea551f9caa646e88&req=dSMuFs93lIJbXvMW1HO4zVwIkMEMVCCCizegchrFJ5j3genWxoZQnmC7Tdbu%0A6VoV%0A)

3. If the Printlane attribute is missing, click **Manage Attributes** to add it.

  ![Add new Printlane attribute](https://downloads.intercomcdn.com/i/o/gap6px7i/1390700047/d29aeed85c28b217f51f3993d13f/ecwid-product-attributes-new.png?expires=1793392200&signature=7eca7efb236fd1c12253a9d4a52e48761a01525a53ce8d949b22d73a53667b9a&req=dSMuFs5%2BnYFbXvMW1HO4zXOq9DJcXmnhD31o2jBxdcyvVtiKy0I1%2Bo3%2BYhLY%0A95Uc%0A)

⚠ **Important:** **The Printlane attribute must be set to *Show*.**
If it's set to Do not show, the Designer will not be activated.

⚠ **Important:** **Product attributes should be visible on the product page**
If they are not, go to the **Design** section in your Ecwid back office.

Scroll down to **Sidebar**, then ensure **Product details / Attributes** is enabled. Otherwise the designer will not be activated.

### 2.2. Add Text Field option to store the design reference

When a customer clicks **Add to Cart** in the Printlane Designer, a unique reference for their design is generated. To be able to store this reference in the shopping cart, a **Text Field** must be added.

- The option must be of type **Text Field**.

- It should be named `design reference`

- It must be **optional** (not required).

![The option in which the design reference is stored](https://downloads.intercomcdn.com/i/o/gap6px7i/1388873016/9162b1c6a0b42d93a07b02bf6f08/ecwid-design-reference-option.png?expires=1793392200&signature=bccc5a3053e0ee29b61d3c547bbed7142435341b0a5c0034671b557339b7883e&req=dSMvHsF5noFeX%2FMW1HO4zY17YoMPBFL7yMn3uaHCHy5FMJhrN9h10U04A0Eq%0AdgXN8XLNqCIsB8J9gAw%3D%0A)

That's it! Open the product page in your Ecwid store. It will display a button **Personalize** instead of **Add to cart**. You can customize the product by clicking on the **Personalize** button.

Read our full guide on [creating a product template](https://help.printlane.com/en/articles/10470100-creating-a-product-template) if you like to create and link your own templates.

## 3. Link a Printlane Template to a product variant[​](https://help.printlane.com/integrations/ecwid.html#step-3-optional-link-a-printlane-template-to-a-product-variant) (optional)

This step is useful if you want to:

- Enable the Printlane Designer only for specific **product variants**.

- Assign different **templates** to different variants.

You can manage this efficiently using **Ecwid’s bulk editor**.

### 3.1. Edit a product in the bulk editor[​](https://help.printlane.com/integrations/ecwid.html#_1-edit-a-product-in-the-bulk-editor)

![Open product in bulk editor](https://downloads.intercomcdn.com/i/o/gap6px7i/1388873006/ed8a7eb8cf92a0bb1da50516cf09/ecwid-open-bulk-editor.png?expires=1793392200&signature=8b4c88a044fc567ebfe6696d7dcad44c48f77e8b8e3122690d1702e22d6bfba0&req=dSMvHsF5noFfX%2FMW1HO4zQX9QlfTiCKD4TIojrj926aRFL6QBHJUG2EiLVip%0AsUu1tJ1QL%2Bx22ylzaiw%3D%0A)

### 3.2. Remove or change the value of the printlane attribute[​](https://help.printlane.com/integrations/ecwid.html#_2-remove-or-change-the-value-of-the-printlane-attribute)

![Bulk editor form](https://downloads.intercomcdn.com/i/o/gap6px7i/1388873019/9c8e46e127fa59b386069d54e08f/ecwid-bulk-editor-form.png?expires=1793392200&signature=557b08318e87cf60f18cd883ca7f77df0b4a34394227ff2e6676caa8ace98fbe&req=dSMvHsF5noFeUPMW1HO4zVNncWacGjhdscH9JRsjhFq7pQiQf7Owp3vD5AS5%0AOzD%2FNBn2Yrw%2BoFA9hJY%3D%0A)

Removing the value **disables** the designer, updating the value **loads a different template**.

# Uninstalling Printlane from your store**[​](https://help.printlane.com/integrations/ecwid.html#uninstalling-printlane-from-your-store)**

To remove the Printlane integration:

1. Open [Ecwid Admin](https://my.ecwid.com/).

2. Click **Apps** in the left sidebar.

3. Under **My Apps**, find **Printlane** and click **Details**.

4. Click the **trash icon** (waste bin).

5. Confirm the uninstallation.

⚠ **Important:** Uninstalling Printlane does **not** cancel your subscription. See below for cancellation steps.

# Cancel your subscription**[​](https://help.printlane.com/integrations/ecwid.html#cancel-your-subscription)**

To cancel your Printlane subscription:

1. Log in to [Printlane Studio](https://studio.printlane.com/).

2. Click **Billing** in the left sidebar.

3. On the **Billing** page, click **Cancel Subscription**.

4. Confirm the cancellation.

# Frequently asked questions**[​](https://help.printlane.com/integrations/ecwid.html#frequently-asked-questions)**

### I've received an order, how do I see it's design?**[​](https://help.printlane.com/integrations/ecwid.html#i-ve-received-an-order-how-do-i-see-it-s-design)**

Every customized order line has a unique Printlane design reference, for example `1.03dc0b02-8431-4ac8-9bfa-f32d279554d5`:

![Design reference in order detail](https://downloads.intercomcdn.com/i/o/gap6px7i/1388873017/8f69e6630d4d217fdf601e460fda/ecwid-order-design-reference.png?expires=1793392200&signature=0a91ebf73491b96c1ba54535caa271c63061d47503e95e85d21c4ac43fa7149d&req=dSMvHsF5noFeXvMW1HO4zabwqOlPM%2Fjo875ftFqbn8%2BxV0CBMhxyMobu5Ac8%0AfORLb8Brducu4efLWpo%3D%0A)

The **number before the dot** (e.g., 1) is the **design ID**. This number increases automatically as new designs are created.

To find the corresponding design:

1. Open the [designs overview in Printlane Studio](https://studio.printlane.com/designs).

2. Enter the **design ID** in the **Search by ID** filter.

3. Click **Search** to locate the design.

![Design reference in order detail](https://downloads.intercomcdn.com/i/o/gap6px7i/1388878174/8f3c36fbf3052e91de9da0fae441/shopify-designs-list.png?expires=1793392200&signature=30d33eee0dc2b1f672d0c96398692342d044e43ca4b8501ee2d3573aa9d27581&req=dSMvHsF5lYBYXfMW1HO4zQiq2%2BYLyubV5U4J1xFup4Ee2WmqwSP49%2B3C%2BRrX%0A%2FG3hgad65AUrR590my0%3D%0A)

**You can also look up orders in Printlane Studio.**

The [overview of orders](https://studio.printlane.com/orders) containing all orders from your Ecwid online store, if at least one order line with a **design reference** is available. Orders without referenced designs are not stored due to **data processing regulations**.